Resume

Marketing student at the University of South Carolina with a focus on Data Analytics & Visualization and experience applying AI tools to improve efficiency and support data-driven decision-making. Proven ability to quickly learn new technologies, streamline workflows, and communicate effectively in fast-paced environments.

Education

Univeristy of South Carolina – Darla Moore School of Business 

  • Bachelor of Science in Business Administration
  • Major: Marketing (Sales Concentration)
  • Directed Studies: Data Analytics & Visualization 
  • Expected Graduation: December 2026
  • GPA: 3.704

University of South Carolina Lancaster

  • Associate of Science in Business Administration
  • July 2022 – April 2024
  • GPA: 3.906
  • President’s Honor Roll (3 semesters)
  • Dean’s List (multiple semesters)
Professional Experience

Phantom Fireworks – Key Holder/Assistant Manager

  • Promoted to full-time key holder within a short timeframe based on performance and reliability
  • Managed daily store operations, including opening, closing, and inventory oversight
  • Supervised cashiers and stock employees, delegating tasks to maintain efficient workflow
  • Handled high-volume cash transactions, deposits, and reconciliations with accuracy
  • Provided strong customer service, resolving issues quickly and maintaining customer satisfaction
  • Completed administrative tasks including scheduling support, system updates, and financial reporting

Carolina Bigno – Runner/Caller/Office

  • Managed game operations in a fast-paced environment while ensuring customer satisfaction
  • Handled transactions and maintained accurate cash flow under high-pressure conditions
  • Assisted customers and resolved issues efficiently to maintain smooth operations
  • Collaborated with team members to ensure consistent workflow and organization
  • Supported setup and breakdown of equipment while maintaining compliance with procedures
Career Development

Certifications

  • Certified Professional Sales Person (CPSP) – NASP (October 2025)
  • Sales Foundations Professional Certificate – NASP (March 2026)
  • Salesforce CRM & SmartFox AI Certification (November 2025)
  • Quantum Prospecting Certification (November 2025)
  • Brevity AI Roleplay Certification
  • Data Analytics & Visualization Certificate (In Progress – 2026)

Skills

  • AI Tools & Applications (ChatGPT, Claude, Copilot, Gemini)
  • Workflow Optimization & Process Improvement
  • Data-Driven Decision Making
  • Communication & Relationship Building
  • Customer Service & Problem Solving
  • CRM Systems (Salesforce, SmartFox AI)
  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • Inventory Management Systems (S2K)

AI & Technical Experience

  • Regular use of AI tools (ChatGPT, Claude) for workflow optimization, task automation, and problem-solving
  • Used Claude to build websites and develop structured study platforms
  • Created interactive quizzes and study tools to improve learning and retention
  • Utilized NotebookLM to generate flashcards and organize complex material
  • Familiar with Copilot, Gemini, and AI-assisted tools across multiple platforms
  • Applied AI tools to summarize large sets of information and improve efficiency

Career Focus

  • Pursuing a career focused on applying AI and data analytics in business
  • Strong interest in improving efficiency, workflows, and decision-making through technology
  • Focused on creating meaningful value for organizations using AI-driven solutions
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